When patients tried to get help from the nurses station, they were ignored. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. What it looks like. Email rebecca.thomas@independent.co.uk. What it felt like and obviously the individual things that happen whilst you're there. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. The hospital has since said it plans to reopen as an adult unit. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. Start your Independent Premium subscription today. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. Bonnie says: I got too scared to eat. 3 Central Institute of Mental Health, Medical Faculty Mannheim, Heidelberg University, Mannheim, Germany; Psychiatric Hospital, University of Zurich, . 0000007338 00000 n It comes after the Huntercombe Group closed its Watcombe Hall unit in Devon after a nurse was convicted of the grooming and sexual abuse of two patients. This website and associated newspapers adhere to the Independent Press Standards Organisation's Her mother told us: "The restraints themselves were often brutal, lengthy and painful. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. Mental health hospital facing teen mistreatment claims to shut after Sky News investigation, Taplow Manor is set to close by the end of May, Amber Rehman blames the care she received for the deterioration in her mental health condition, Amber has detailed a catalogue of failings in her care, Patients of mental health units tell their story. In 2017 she spent three months in Leigh House, an NHS psychiatric service in Winchester. "I saw the children whacking their heads. Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. A mental health hospital for young people must still make improvements in several areas, inspectors have said. If you have a complaint about the editorial content which relates to 0000068264 00000 n And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". My mum once watched in horror as four male members of staff pinned me to the ground just so they could give me drugs.. I was like: If I dont finish it, Im getting the whole thing again. Nikki challenged the methods used to treat Amber, but says she wasn't listened to. the service isn't performing as well as it should and we have told the service how it must improve. The DHSC was approached, but would not comment specifically on sexual incident allegations. there are some services which we cant rate, while some might be under appeal from the provider. Our sincere condolences go to all those affected.. Over 1,600 sexual safety incidents in one 59-bed childrens hospital, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Over 20% off makeup and skincare in the Charlotte Tilbury sale, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK May 2023, Compare iPhone contract deals and get the best offer this May, Compare the best mobile phone deals from the top networks and brands. One time I saw a female patient attempt suicide. A Gannett Company. Words cannot express how much that means to me and my family. She said: "Sometimes when they were trying to get me in holds, they would swing me round really hard and I would fall into the wall so I would get bruised knuckles. Did this woman die because her genitals were cut? contact the editor here. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. Editors' Code of Practice. Four years on, she remains visibly distressed by her experience. I was dragged into the feeding roomand then held down. She falters and cant speak. This is about childrens human right to be kept safe. "Every single day I was getting bruises all over my body. A mental health hospital for teenagers is to close months after Sky News revealed accusations of the overuse of restraint and medication along with inadequate staffing and training. "Our sincere condolences go out to the young person's parents and all who have been affected. Inadequate 0000012561 00000 n Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Exclusive: Taplow Manor, formerly owned by The Huntercombe Group, set to close after series of care concerns raised, Find your bookmarks in your Independent Premium section, under my profile. The government must learn lessons from its past failings in order to protect patients.. FEMAIL has spoken to former patients of Huntercombe Hospital Maidenhead Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital Inspectors found dried bloodstains on. Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. 0000001690 00000 n 0000003701 00000 n Taplow Manor was threatened with closure by health watchdog, the Care Quality Commission, last week if it failed to make improvements following a damning report. 0000100735 00000 n The details remain raw and it's clear what an enormous emotional toll her time at the Huntercombe unit has taken on the entire family. I was screaming and pressing the alarm but it took for ever for help to arrive. Report published: 0000096844 00000 n It said Amber's care had involved an "over-reliance on physical intervention and medication". She was discharged after nine months but relapsed and was sent to a different hospital, aged 17, where I had lots of therapy and made a real recovery. A spokesperson for Active Care group said the difficult decision to close the hospital was made after the Thames Valley Provider Collaborative stopped admissions to the hospitals acute and eating disorder wards on 23 March 2023. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. Mia's mother told us she never received an apology from The Huntercombe Group. Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. SL6 0PQ, In Taplow Manor is due to be closed next month. Most populous nation: Should India rejoice or panic? Looking at our testimonies as a whole, a pattern emerged of complaints about over-restraint and concerns of inadequate staffing. In May of this year, the CQC suspended ratings for the hospital, which was told to make urgent improvements. 0000068194 00000 n Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. This is how she describes her life now after her time at the unit: "I have pretty much daily seizures, walking difficulties, tics and more. We spoke to the sister of another patient, who wants to remain anonymous, who was at the Maidenhead unit between October 2019 and April 2020. The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. She is one of a large group of teenagers, most of who don't know each other, Sky News has spoken to as part of an investigation with The Independent. She said: Up and down the country, our most vulnerable children and young people are being failed by the system. 0000107855 00000 n The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed . Last month it was revealed that a further sexual assault, at a unit in Stafford owned by Active Care Group, had been reported to the police in recent weeks. We remain committed to providing the best possible care for our patients., Elli Investments, which owned the Huntercombe Group until 2017, said: We are deeply shocked and saddened to hear of these distressing patient experiences, which failed to meet appropriate standards of care, and it is important that these incidents are fully investigated., Bonnie, however, fervently believes closing the hospital is the only way to prevent other young people suffering. It said: Anyone receiving treatment in an inpatient mental health facility should receive safe, high-quality and compassionate care, and be treated with dignity and respect., Rape Crisis offers support for those affected by rape and sexual abuse. inaccuracy or intrusion, then please The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. Patients told us blood on the walls after episodes of head-banging wasn't cleaned up properly, which they found to be "triggering". Despite warnings being sent to the health service at a rate of more than one a day since 2019 a total of 1,643 sexual incident reports no action was taken to stop vulnerable NHS patients being sent to the scandal-hit unit. Julie felt staff didnt attempt to follow this guidance. Pioneering Care 24/7 Support Award-Winning Service Child and adolescent mental health care services. There are five separate units on our Maidenhead site spread across three buildings: Kennet: Eating Disorders Service, Thames, Juniper and Holly : Psychiatric Intensive Care Units and Tamar: General Adolescent Service. Fly the flag in style: JO ELVIN's got red, white and blue Coronation style covered. Many abuses have been committed, and continue to be committed, in MH in-patient units across the UK. But what we will be seeing is the tip of the iceberg.. A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. Her eyes were swollen shut, and she had a black eye. All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . She claims staff regularly restrained patients, ignored cries for help and were abusive. The secret mine that hid the Nazis' stolen treasure. Yet three years later in 2017 a CQC inspection into all of Huntercombe's children's mental health units highlighted concerns about staffing and observations, and raised questions over the systems to put lessons learned into practice. We expect Active Care Group to work quickly and extremely closely with us on operational planning and this has to be done sensitively, keeping patient safety at the heart of any decisions and actions must be implemented these plans will be communicated to patients and their families as soon as possible.. We are carrying out a review of quality at Taplow Manor. Julie says Bonnie saw the doctors in charge of the ward very seldom. I saw a child kneeing herself in the face. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. Apply to Huntercombe jobs now hiring in Maidenhead on Indeed.com, the worlds largest job site. Now after my rehabilitation I am not only going back home, I'm going back to work. Huntercombe Hospital in Maidenhead has been placed in special measures by the CQC A mental health hospital where blood stains were found on a wall has been placed in special measures, the. She was admitted after trying to take her own life, but says "it was awful" and being there made things worse. Were here to talk to you about any care needs you may require. 0000825441 00000 n Adventure Princess! If you are in the US, you can call Rainn on 800-656-HOPE (4673), Join thought-provoking conversations, follow other Independent readers and see their replies. 0000011966 00000 n Amber Rehman, 18, has been diagnosed with post-traumatic stress disorder - contributed to by her time in a hospital in Maidenhead in Berkshire run by The Huntercombe Group. After I suffered a brain injury I was unable to speak, I didn't know what a window or a door was. We have a dedicated team ready to assist you with whatever you need. And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. Natasha said: "When in Huntercombe - something I find very painful to think about, let alone talk about - I was heavily sedated, restrained every day and injected.". Only a few weeks later, however, Julie and husband James felt they had lost their daughter. We use cookies to improve the performance of our website. It has been rated "good" by Ofsted and is a registered exam centre. A Department of Health and Social Care (DHSC) spokesperson said its rapid review does not preclude any future inquiries and ministers are considering all options. The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". "We've been working hard and progress has been made to improve the care at the hospital, which has been recognised by our regulators.". Bonnie stopped communicating and would often walk out during their visits. Kate nails sporty chic in 600 Mountain Equipment jacket, 110 jeans and 175 walking Slice of pep-heir-oni? At first, her parents were impressed. the service is performing well and meeting our expectations. NHS England paid Huntercombe almost 190m in the years since 2015. In the CQC's May report, inspectors said young people told them they were treated unprofessionally, and that staff laughed during physical interventions and blamed patients for their health conditions. One of those patients, Nima Hunt, has waived her right to anonymity in order to speak out. I started struggling more with eating. The young people all said they were failed by the care they received from the group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. Please report any comments that break our rules. Requires improvement "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she says. I try to think I did help some of the patients, but I still think I was part of something really bad, and that makes me feel responsible, Steph says. Read about our approach to external linking. The hospital is 60 miles from the family home, near Southampton, but due to a lack of beds in Hampshire it was the nearest option. So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. Active Care Group took over the Huntercombe Group Hospitals in 2021. She believes this is due to the trauma of her experiences. Click here to view our latest report & rating. See old profile. 17 February 2021, We often carry out focussed inspections on individual services. 'My skin was so bad I stopped going out': Expert reveals his 3 top skincare tips as women tell how an Kate and William's tribute to Aberfan: Solemn royals pay their respects in poignant visit 57 years after the Ballet princess! 0000081167 00000 n Bonnie refused to tell her mother what had happened. And in 2020 and 2021 the NHS was alerted to 195 safeguarding incidents across the Stafford and Maidenhead units. Overall: Inadequate. Alice says: "How can anyone get better if that's the way the hospital treats people? the service is performing badly and we've taken enforcement action against the provider of the service. We will publish a report when our review is complete. Relatives said they had to call wards several times before staff answered the phone and long waits were recorded for some therapies. She was monosyllabic. ", Former worker Callum Smith told Sky News: "There were a lot of incidents that could have been avoided. Taplow Manor will be the third childrens hospital owned by the former Huntercombe Group to be closed following concerns over poor care. They were treated worse than animals.". The car park is located in front and to the side of the hospital. The BBC is not responsible for the content of external sites. 0000107816 00000 n No one's gonna get better in that environment. the service isn't performing as well as it should and we have told the service how it must improve.
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