It will then connect to the printer and send it the information to connect to the router. On a Mac, go toSystem Preferences > Printers & Scannersand click the + button. If your printer tells you it's out of ink, but youknowit isn't, there are a few things you can do. Now attempt a test print to check if it brings your printer back to normal state. For Windows 11, open Settings > Bluetooth & devices > Printers & scanners, then click . Disconnect the power from your router for approximately 30 seconds. Also, look for the new updates of the printers drivers and ensure that the installed drivers are up to date. (4 Easy Ways) Fix Your Canon Printer Not Printing Issues, How to fix canon printer wont print wirelessly, How to fix canon printer printing blank pages, How to fix canon printer wont print black. 2) Type services.msc in the field and press Enter. Disconnect and reconnect the power cable at both ends. Alternatively, in Windows, you can restart the print spooler, which will try to print those documents as if they were just added to the queue (so you don't have to clear them). Or if you still need help, visit our Canon Community by clicking the button below to get answers: Use this link if you have a Mac computer. Incredibly (and frustratingly), this often gets things up and running again. Select it by placing a check in the box for your printer. If the PIN expires, close the Printers & Scanners . First of all, ensure that the papers in the tray are enough to be used for the job. 8201577400 Thats it the full list of fixes for Canon printer not printing issue. Diagnostics look normal, the printer thinks it's printing normally, but there is nothing on the page. Once the printer has been removed, please follow the instructions below to add the printer back to the window: 1. Basically the printer and computer are not able to communicate. All Rights Reserved. In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant. If it does, you should have an online printer again soon enough. I can't tell you why, but I've seen many Wi-Fi printers that just seem to have weak signals, even if all my other devices work fine in the same location. Keep an eye on your inbox! Unplug your wireless router for 15 seconds, then plug it back in. Once the power is reconnect it may take approximately 2 minutes for the network to become fully online. If you're having connection issues, it's possible one of those updates fixed it somewhere along the line since you bought the printer. This doesn't make any sense. For that, reset your system and try carrying out a printing job. If not checked,select the box, thenApply. If you've used your computer with multiple printerssay, if you go back and forth between your home and office, or if you just got a new printer at homeWindows may be trying to send documents to the wrong printer. The printer is connected to your computer or network before you install the printer driver. Me too 0 Likes Reply 1 ACCEPTED SOLUTION zonst1 Under the Sharing tab, you should have an option to share that printer. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. Using the setup CD-ROM packed with the printer, re-install the MP driver. If the system or printer has stayed inactive for too long or slow internet connection can also be a reason for the printer going on sleep. 4) Right-click your Canon printer and select Set as default printer from the list. 1) Press the Windows logo key and R at the same time to open the Run box. iTR STILL PRINTS BLOCKS OF COLOR. Driver Easy will then scan your computer anddetect any problem drivers. If the same printer is listed multiple times, you may have to remove the duplicates and try to print again. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. 3) When the confirmation message appears, click Yes. Once the network is up, check if your computer is able to see the printer. If the USB data cable is not completely connected into either the computer or the printer the print request is not going to reach the printer. Unplug your wireless router for 15 seconds, then plug it back in. [6 Easy Steps], How To Reset Toner on Brother MFC-9130CW? Many printer models won't print if there's a loose USB connection or if they're out of ink or paper. If you continue to have Wi-Fi communication issues, set a. If the printer will not power on, check the power cord connections. please address the error state first. Depending on what's listed on the network information setting page that was printed, take the appropriate troubleshooting steps noted. Again, this may seem basic, but are you sure you've directed the document to the correct printer? Copyright 2009-2023 Easeware Technology Limited. Check the fields under thePort,Description,andPrintercolumns to confirm that the printer is set to the proper port. Once a proper connection has been reestablished, if this was the issue, then communication between your devices should be restored. Printer was printing fine, but now it sounds like it's still working, but nothing prints. If you aren't comfortable doing so, bring it into a PC repair shop. It makes all the same noises of printing on the page but nothing shows up. I HAVE DEEP CLEANED AND ALIGNED THE NOZZLES AND OF COURSE RESET . During the scanner driver installation, the print spooler service may stop, and the scanner driver cannot be installed. Most Canon printers are reliable and compatible with Windows and Mac. That, and any other details you'd like to give will help the Community better understand your issue!If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.Thanks and have a great day! Confirm that the Enable bidirectional support box is checked for the selected driver. Then click Windows Defender Firewall from the results. Printer Cannot be Used after the Access Point is Replaced or the Settings are Changed. If so, carry out the same cleaning process as above, being mindful to put gloves on. In some cases, your printer can say there's a paper jam even if you don't see a sheet of paper stuck in the mechanism. Canon printer wont print for many reasons such as; defective power cords, unstable wi-fi connection, stuck print jobs, paper jams, and outdated printer drivers. If you have experienced status messages such as "Printer Offline" or "Printer not Responding", the Wi-Fi Connection Assistant may resolve the connection problem. Contact the vendor of the relay device. Also, look if both the printer and computer are connected to the same wi-fi. Clear the print spooler, uninstall Canon apps and drivers (all apps, all drivers). (May take approximately 1-2 minutes for the network to be fully functional.) If it doesn't detect new ink automatically, there may be a setting on the printer that allows you to "reset" the fill levels. https://www.pcmag.com/how-to/printer-wont-connect-to-wi-fi-try-these-fixes, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, How to Save Money on Your Next Printer: Weighing the Cost of Tank vs. Cartridge Ink, What to Do If Your Headphones or Speakers Sound Terrible, Can't Hear Anything? Knowing the reason for a device to stop working will help you carry out the repair process accordingly. She is an avid reader who loves to explore tech in her free time. 6. 2. In case of Wireless printer, Switch it ON and connect it to the Wifi network. Ensure your printer is powered on (steady green light) and connected directly to the USB port on the computer. More often than not, my printer problems boil down to simple Wi-Fi woesprinters that won't connect to Wi-Fi; printers that say they're connected but don't show up on the network; or printers that show up in the wireless devices list but just won't print. Use this link if you have a Mac computer. Even if the Wi-Fi signal in that room seems fine, try moving your printer closer to the router if youre having connection issues. [8 Solutions], How to Fix HP Officejet Pro 6835 Printhead Error? If it still fails, uninstall the printer driver once, and start the setup while the printer is connected via USB. Since there are multiple causes for these messages, there are also multiple possible resolutions. 2) On the left side of the window, click Turn Windows Defender Firewall on or off. To remove your current printer, go toControl Panel > Programs and Features(or in Windows XPAdd or Remove Programs). Basically the printer and computer are not able to communicate. It is a world-leading repair tool that automatically helps you find and fix different error codes in Windows OS. Click "Setup," which is one of the function buttons. To make the communication better, restart both and then try. Then raise the paper tray and its extension. If Wi-Fi Connection Assistant is not displayed on the Start screen, select the Search charm and search for "Wi-Fi Connection Assistant". Before you toss it, give these fixes a try. Keep an eye on your inbox! (If your printer isn't showing an error, keep reading.). SelectOKto close thePrinter propertieswindow. Pixma TS3122. But in rare cases, you may need to head to the printer manufacturer's website, look up the support page for your model, anddownload the driveror software package manually. ), turn off and unplug your printer. The Canon Pixma TS202 is the cheapest printer right now at just $40.97 with the option to buy a four-year warranty for $8.99. For some printer models, when connecting via a USB cable, the printer cannot be detected, and the installer does not proceed to the next stage. I also tend to stop the print spooler service after I quit using the printer, since it takes up so much resource. If this doesn't workmine sometimes says "busy" and won't let me power it offyou may have to unplug it completely, then plug it back in. Consult the reseller of the relay device for details. Make sure that the printer is not displaying any errors (flashing lights or error codes on the screen). Run printer troubleshooter Type Troubleshoot in Windows Start Search box > Click Troubleshoot > On the right side, Click Printer > Run the troubleshooter 2. Hopefully, they work for you and your printer is functioning properly now. The drum unit and fuser unit may need to . Have downloaded and reinstalled from the Canon site. Once ink starts to flow more freely onto the towel, give it a quick dab with a dry paper towel before re-inserting the cartridge. 2) Type " services.msc " and press Enter on your keyboard. In [Printers and Faxes], [Devices and Printers], or [Printers] under [Control Panel], confirm that the printer is check-marked. Right-click USB Printing Support (if in the list), click Uninstall, then OK. In Windows 8.1 or Windows 8, select Wi-Fi Connection Assistant on the Start screen to start Wi-Fi Connection Assistant. ID Press and hold the button on the printer for 3 seconds. now install just the basic driver newly downloaded from the Canon site. If you have recently changed the cartridge, maybe the new one is not supported by the Canon Pixma printer. The Wi-Fi Connection Assistant will indicate that it is diagnosing the computer's network settings. The most common reason why you face printer issues is that you didn't choose your PDF printer as your default printing device or that you configured it to the incorrect port. Step 2: Click [Set Up]. Confirm that the computer is on the same network listed next to SSID Perform a test print. Is your printer refusing to connect to the internet? Follow the steps below to resolve the issue. No joke, my father-in-law's printer doesn't work unless all the upstairs doors are open, because they impede the already-weak Wi-Fi signal. Several users have reported their Cannon printer failing to connect to a Wi-Fi network. Not all models that are compatible with the Wi-Fi Connection Assistant will support this function. Turn off all such applications on your system temporarily to see if that solves the issue. Wait approximately 30 seconds and then reconnect them. 4. It can simply be solved by: Open Control Panel through your Windows search menu Click View devices and printers under Hardware and Sound. Incompatible drivers or virtual printer copy can also cause trouble. Im assuming heads are clogged but cant clean them successfully PLEASE HELP. The key reasons for Canon printer not printing are given as below: The print jobs are stuck in printer queue. Press the power button to turn on the printer. Different types of issues occur due to different types of reasons and require different types of solutions as well. 4. Then, move to the next step. What to Do if Your Soundbar Has No Sound, Good Migrations: How to Move Your Windows Drive to a New PC, How to Turn a Raspberry Pi Into a NAS for Whole-Home File Sharing. If the printer's name appears in the hardware list but the printer doesn't work, review the printer's documentation for further troubleshooting information. imageclassmf242dw jamming after each page imageCLASS MF269dw Problems Printing PDFs. If you have Ethernet in your home, try connecting it to the network that wayyou may find an Ethernet jack hidden somewhere on your printer (check its manual; I've seen them in very hard-to-find places). Before proceeding with the troubleshooting steps, Connect your Printer to the computer and Switch it ON. First of all, we need to make sure that the ink cartridge that we are using is original canon ink or compatible with the Canon PIXMA printer. Right click on the Print Spooler service and select Start. If you're trying to print over Wi-Fi, try plugging your computer in via USB. Connect an HP printer to a local Wi-Fi network to wirelessly print from a personal computer, smartphone, or tablet. Keep reading to fix the 'Canon printer not printing' issue. After connecting your Canon printer to Windows, to ensure it works properly, you need to install a proper driver. I've done a cleaning and aligned the heads, but nothing helps. The access point or its settings are changed. All rights reserved. If the canon Pixma is not printing wirelessly, try restarting all the connected devices i.e. These are the main possible reasons of not allowing the printer to print. If there is still no response, move to the next step. Since there are multiple causes for these messages, there are also multiple possible resolutions. Enter the WPS PIN within 90 seconds, and then click Next to complete the connection. Both your printer and your computer can print test pages that may help you narrow down your issue. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from the VPN to see if it is interfering with printer communication. Double-click Universal Seial Bus Controllers. An empty ink cartridge or paper tray will also be a reason for canon PIXMA not printing. If the printout shows that the connection is. [Workaround] Remove and reinsert the USB cable. Here are the steps to fix the Canon printer wont print wirelessly issue. The canon printers software has a troubleshooting option. You could, however, plug your printer into a smart plug and use a voice assistant like Alexa to reboot it on command. This will open the Services window. This issue is common and resolvable as well. SelectCanon XXX MP Drivers(where XXX is your model name), and then selectUninstall. 2. I discovered, quite by accident that the problem with the Pixma TS8320 and probably other Canon printers is the IP address. It will help you identify the problem and you can solve it accordingly. When youre trying to print something, your computer will automatically assign these printing tasks to the default printer unless you choose another one on purpose. https://www.pcmag.com/how-to/what-to-do-when-your-printer-wont-print, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, How to Save the Most Money on Printer Ink, Is Your Printer Offline? The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Simply turn the printer off with the power button on the printer. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. Check 2: The printer may be too far away from the access point or router. 2) To delete the print jobs, from the Printer menu, select Cancel All Documents. Start Wi-Fi Connection Assistant, depending on the version of Windows installed on your computer: In Windows 10 and 11, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. *If the print spooler service has stopped, you cannot perform printing. Connecting it with a wire may not solve all your problems, but it will ensure its connection to the network is much more stable, lessening the number of troubleshooting steps you have to go through every time. If your printer has not been setup wirelessly already, or to reestablish a wireless connection, refer to this. The Wi-Fi Connection Assistant will attempt to communicate with the printer. Remove the cable from the printers rear and disconnect it from your PC. Heres why the Canon printer is not printing. If your problem persists, try the fixes below. Learnhow to resolve a"Can'tcommunicate with the printer" error on a PIXMA MG, MP, or MXprinter from a Windows PC. Save any needed work and close all open applications. Unplug and restart your printer Step 2. Once the printer is powered on and is in a ready state, print or scan again. 3) ClickStart Repairto start the repair process and wait for Restoro to fix the problem. If your printer has not been setup wirelessly already, or to reestablish a wireless connection, refer to this. They have quite a lot of options with wired and wireless connections etc. Save my name, email, and website in this browser for the next time I comment. Printer was printing fine, but now it sounds like it's still working, but nothing prints. Keep reading to fix the Canon printer not printing issue. *Even if [Cancel] is selected, IJ Printer Assistant Tool is not installed. You may need to reestablish the wireless connection, or set your printer up wirelessly if it has not been connected wirelessly before. Open the Printer properties screen in Windows. If the printout shows that the connection is Inactive and it shows the wrong SSID (network name), the printer will need to be reconnected to the network. Wait approximately 30 seconds and then reconnect them. For printers lacking an Ethernet jack, try moving it to the same room as your router, plugging it into the router over USB, and using your router's built-in printer sharing to see if it works better. Why is my Canon printer not connecting to WiFi? In other instances, there may be some paper jammed in the mechanism. Check 1: The devices may not be turned on. If you lost the manual, you can usually download a PDF copy from the manufacturer's support page for your printer. First, disconnect the power from your router and/or modem. Trying to replace the cartridge if the blank pages issue persists. Once fully rebooted, try to print or scan again. Replace the USB cable and retry the printing. If your printer is still not working properly, proceed to the next fix. Heres how you can update your drivers with Driver Easy: 2) Run Driver Easy and click theScan Nowbutton. So if you cant remember when was the last time you updated your printer driver, do it now as it may fix your issue right away. Heres how: 1) To display the print job, click Display Print Queue. The steps below will help in resolving the issue and possibly identify the cause. If you dont have the time, patience or computer skills to update drivers manually, you can do it automatically with Driver Easy. Reproduction in whole or part without permission is prohibited. Wi-Fi printers seem to be as finicky as the moving parts inside them, so while we've focused on printer troubleshooting basics beforeand those are still good routes to pursueif you find your printer is disappearing from the Wi-Fi network, this guide will help you fix networking problems so you can get your documents out the door. Please install this update if you are experiencing problems with installing or using your product via USB. _ Using USB to avoid wifi problems. The PC to use the printer may not be connected to the network. (This should go without saying, but make sure the Wi-Fi name and password are correct.). If the same printer is listed multiple times, you may have to remove the duplicates and try to print again. Depending on what's listed on the network information setting page that was printed, take the appropriate troubleshooting steps noted. Set Canon as the default printer Delete print jobs from the print queue Fix 1: Check the connection status Difficulty printing from your PC can occur for various reasons. First, the print head may be clogged or dirty, and you can clean it out through your printer's built-in cleaning routine (which you'll find detailed in the manual). If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. In some programs, like Google Chrome, you may even need to click See More for a full list of connected printers. Or clickUpdate Allto automatically download and install the correct version ofallthe drivers that are missing or out of date on your system. Install the latest driver for your printer Step 5. If there have been no changes to your wireless network (new router, new password for your router, etc. Navigate to "System Preferences -> Printers & Scanners.". Learn how to troubleshoot the "Cannot communicate with the printer" errormessage. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. The following steps will assist you: Open an Internet browser. You can find this in Settings > Update & Security > Troubleshoot in Windows 10. If your printer had been connected wirelessly before, and no hardware changes have been made, you may simply need to reboot your computer. Then, clickDevices and Printers. Meanwhile, keep the printer as close to the router as possible for maximum signal strength. Switch the printer off this can be done by pressing and holding the power button. If that works, you know the problem exists with the Wi-Fi connection and can focus your effort there. Previous Pixma MG3022 gave me same grief. If the printer does not start printing, it could be that a canceled or failed print job may exist in the print queue. Are you frustrated cause your Canon printer wont print? So your printer will not be working if you neither set it as a default option to print nor select it as the dedicated printer. This wlil happen if you got a new wireless router, or if you changed the SSID or password of your current network. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. You may need to reestablish the wireless connection, or set your printer up wirelessly if it has not been connected wirelessly before. To see if the PC is connected to the network, check if an Internet page can be browsed on the PC. To do this, follow the steps below. What to Do if Your Soundbar Has No Sound, Good Migrations: How to Move Your Windows Drive to a New PC, How to Turn a Raspberry Pi Into a NAS for Whole-Home File Sharing. I have to open Services and restart it when I want to print again, but that fixes the issue with the print job just sitting there and not starting. If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. It's become a clich in tech circles, but with printers, it's true more often than not: Sometimes you just need to turn it off and turn it back on again. (Again, you may need to refer to your manual if you aren't sure where it opens up.). It makes all the same noises of printing on the page but nothing shows up.