8000 print books plus e-book packages. M22 Bury Bus Station - Nowton Estate - West Suffolk Hospital - Bury Bus Station Mulleys Motorways. The independent report published by NHS England on Thursday criticised the current chair of the trust, Sheila Childerhouse, and the senior management team, who have all since left, for having insufficient regard for patient safety and discouraging staff from raising concerns. We also spoke with a senior nurse and dietician in the trust. View our job opportunities here. The trust should review the succession planning and development for staff in seconded or interim roles within the maternity service. Outram said Childerhouse should have listened to Mills concerns and raised them with executives herself. The main catchment area for the trust extends to Thetford in the north, Sudbury in the south, Newmarket to the west and Stowmarket to the east. The resulting book is unusual. Part of Springer Nature. First for information. Staff could not adequately explain the governance arrangements. The West Suffolk Hospital site, in Bury St Edmunds, is where the majority of the services offered by West Suffolk NHSFT occur. In a statement, West Suffolk NHS Foundation Trust chief executive Dr Steve Dunn said: "On behalf of the board I would like to thank both Nick and Helen for their dedication and leadership over many years. West Suffolk Hospital Hardwick Lane Bury St. Edmunds Suffolk IP33 2QZ England. In emergency and life-threatening cases continue to come forward as normal or call 999. In some cases, you will be able to receive compensation for these costs later on . General healthcare, medicine, nursing, psychology, management and leadership, study skills and a fiction collection. The maternity service at West Suffolk Hospital delivers approximately 2,500 babies per year and offers a choice of three birth settings: birth at home; the co-located low risk midwifery led birthing unit (MLBU); the consultant led labour suite. The Library and Information Centre is part of the ELMS confederation, which means that you can search our catalogue and those of 22 other . Newmarket, Helen Beck will retire at the end of November. You may search our catalogue and those of other health libraries within the East of England via our Open Public Access Catalogue (OPAC). Health Secretary Mr Hancock, whose West Suffolk constituency . West Suffolk hospital. The trust should consider quality measurements such as local targets for induction of labour, assisted deliveries and return of women with perineal problems. Find out more about the estates work that is being undertaken at West Suffolk Hospital. The rising cost of living pressures can affect any one at any time. WSFT was awarded foundation trust status in December 2011. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Ward F7 - Acute Medical Unit. [7] Senior staff expressed serious concerns that these efforts to identify a whistleblower might inhibit the future reporting of safety issues. Outram said that rather than seeing the incident as a red flag event about patient safety, the trusts executives saw it as a malicious attempt to undermine colleagues and launched a highly flawed investigation to find the culprit. 2 August 2010, In We issued a warning notice under Section 29A of the Health and Social Care Act 2008 on the 14 November 2019 and told the trust it must improve. Any other browser may experience partial or no support. Since any such publication would be in English and oriented to an international market. Library Location. The end-of-life service in particular was praised. View Accessibility Symbols. The. However pockets of this still existed. Another person said about the staff 'They are wonderful.' In an urgent inquiry the accuracy of a statement by West Suffolk hospital will be examined after the Guardian revealed in December it had demanded fingerprints and handwriting samples from. in Montecito with her husband and friends holding a 'Little Golden Book' . A visit to an emergency department at a hospital costs between SEK 2,000 and 5,200. The trust should review medical staffing, particularly within end of life care services to ensure consultant cover meets recommended national guideline levels. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. A woman died five weeks after bowel surgery in which there was a series of errors, an inquest has heard. We were told that specific requests for alternative foods were met by the catering service. A Care Quality Commission report in January 2020 said West Suffolk Hospital staff "did not feel listened to and saw others that had raised concerns be penalised". It should be read in conjunction with the Ward and Trust dashboards. Please let us know if you agree to all of these cookies. "Not all staff felt supported, respected or valued and some feared reprisals if they raised concerns," it added. Join the Library The service should ensure that risk scrutiny in governance meetings is robust and recorded so that there is assurance of management of risk. Before our inspection, we reviewed performance information about this service. 10-102 Clinical Sciences Building, University of Alberta, Edmonton, Canada, You can also search for this author in The service has a midwife who leads on bereavement and offers ongoing support to women and partners who have suffered a pregnancy loss. During this inspection we inspected the trusts sites at Bury St Edmunds and Newmarket Community Hospital. Service operates Monday Friday 7am until 7pm, Haverhill to West Suffolk Hospital Adult return 8.00, Separate fares for villages, please enquire, Concessionary Bus pass holders travel for free, fares are supported by West Suffolk Alliance, The service makes life bearable for anyone living alone. Additional support for critical care patients was provided by a follow-up nurse and a critical care outreach team, who also provided a cross-department education programme. Fifty-six per cent voted to accept, with a turn-out of just over half. We will do our best to keep y An inquest into the 57-year-old's death was opened earlier this month at Suffolk coroner's court but has been adjourned. We found that the provider had systems in place to monitor the condition and safety of the premises. A scathing 226-page report, by Christine Outram, chair of the Christie NHS foundation trust, found this tactic was extremely ill-judged and had a disastrous impact on staff morale and the reputation of the trust. [3] It was extended in 1861 and balconies were added in 1908. There was a 'patient panel' which meant that people who used the service were involved in planning and monitoring the service. We used the Short Observational Framework for Inspection (SOFI). The hospital said it was . This page requires that Javascript is enabled in your browser! We rated them as outstanding, A summary of our findings about West Suffolk Hospital appears in the overall summary, Published The porters display of respect for the transport of the deceased to the mortuary especially in respect of baby deaths. CB8 7JG, In No rating/under appeal/rating suspended Asked by reporters whether he was upset by such tactics, Warby said: I was quite surprised the lengths they went to, but that was also part of a criminal investigation as well. It added: The impact of these actions was nothing short of disastrous, not only for the staff directly caught up in the process, but for other members of the trusts staff, the working environment more generally, and for the trusts reputation internally and externally.. St Edmundsbury Cathedral (formally entitled the Cathedral Church of St James) is the cathedral for the Church of England's Diocese of St Edmundsbury and Ipswich. Susan Warby died aged 57 after an operation there in 2018. We are extremely busy in our emergency department so please use our services wisely. Good Review its Mental Capacity Assessment, Deprivation of Liberty Safeguards and EPARS policies to ensure they are compliant with law and reflect good practice. the service is performing badly and we've taken enforcement action against the provider of the service. Breeze 1 Bury St Edmunds Town Service Stephensons of Essex. The Library Catalogue (OPAC) Click here to view the West Suffolk Hospital Library and Information Centre catalogue. Follow signage for the Drummond Education Centre and on entering the Centre, the Library is to your right at the top of the staircase. Two months later, her husband Jon received the anonymous letter that highlighted concerns about her treatment and suggested questions about the role of a particular doctor should be raised. Sign up to KnowledgeShare for regular personalised updates of the latest evidence according to your clinical and professional interests. West Suffolk Hospital Overall: Requires improvement Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ (01284) 713050 Provided and run by: West Suffolk NHS Foundation Trust All Inspections Other CQC inspections of services Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. We found that the provider had systems in place to maintain the safety and welfare of service users. The trust should consider developing strategic planning arrangements including action plans to achieve service goals, a performance dashboard for childrens services and a comprehensive transition policy to help all teenage patients adjust to adult health services. 540 talking about this. The writing of this text arose through the opportunity of one author (D.F.) Library is staffed Mon - Fri: 8.00 - 16.30. Print and e-journal collections covering many topics. Visit website. We saw that the service was effective and caring because when we spoke with 27 people who used the service we found that people were well informed about their care and had been involved in key decisions. We found that the trust were now compliant with all aspects of the S29A warning notice. All our staff should feel confident to speak up without fear of retribution. Permanent. Jon Warby, a former police officer, said the letter knocked me sideways when it arrived two months after his wife, Susan, had died aged 57 after an operation for a perforated bowel at West Suffolk hospital (WSH) in 2018. Before the inquest was adjourned Warbys lawyer, Conor Dufficy, said the family accepted that these errors had not contributed to her death. Doctors did not realise the mistake and then treated her with insulin to bring the blood glucose levels down, despite the risk this carried of brain damage. We took into account the current ratings of services not inspected this time. We use cookies to give you the best online experience. Members of other unions, including Unison and the . Services did not always meet peoples needs. there are some services which we cant rate, while some might be under appeal from the provider. What will you #BeKnown for? We carried out this comprehensive inspection as part of our regular inspection programme. 1 year membership available to anyone not in the above categories. Nursing Assistant - Band 2 - Emergency Department. Education Centre 1st Floor. 11 April 2014. (modern). In critical care, staff were encouraged and supported to undertake novel research projects, which they were able to present at national conferences as a knowledge-sharing strategy. [4] The Marquess of Bristol, whose former home was Ickworth House near Bury St Edmunds, opened a new Friends of the Hospital shop in June 2013. Our rating of services went down. 19 June 2012. IP33 2EX, In The components of the new grading comprised 'Good' for its 'effective and caring', and 'Requires improvement' for its 'responsive', 'well-led', and 'safe' categories. after her comeback with tell-all book . We rated them as requires improvement because: Published New Trust strategy. Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. Trust management were accused of carrying out a "witch-hunt" after staff were asked for fingerprints and handwriting samples in an attempt to find the author of a letter that was sent to the husband of a deceased patient. Meanwhile the health and social care secretary, Matt Hancock, who purports to champion patient safety, and in whose local hospital this is happening, has simply buried his head in the sand when approached about the matter. We provide acute hospital and community services for west. Staff told us they were able to raise issues with their manager and gave examples of the incidents and concerns, such as staffing levels, that they had reported. Bury St. Edmunds. Last month the Guardian revealed that the anonymous letter had prompted an unprecedented witch-hunt by the hospital bosses to try to identify the staff member who had sent the letter.