Echo is unavailable in my phone's Spotify, but if I tell Alexa to play a playlist it works fine. After unlinking and relinking Spotify and Alexa, all devices are available for a few minutes. The final option for listening to music for free is to use your Echo as a Bluetooth speaker. Thanks for your help. The next time youre in Bluetooth range of someone elses Echo with Guest Connect enabled, you should receive a notification through the Alexa app. I then no longer saw the device in my devices list. The alternatives to Alexa are Amazon, Computer, Echo, and Ziggy.. While the Amazon Echo . From this screen, tap the Enabled switch to turn off Guest Connect. Check the Amazon Echo subreddit for similar complaints, or search other social media platforms like Twitter or Facebook for complaints. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. That's not a pleasant experience, so our troubleshooting guide will help you put things right again. To reboot your Amazon Echo, unplug it. I've been experiencing this as well for a couple of weeks now. We shall start with the basic fixes first that tend to get overlooked. At this step, you can also select the entry for Disable Notifications Here to stop receiving notifications for this specific Echo. And Echo Show appears to still be playing music despite the disabling of the skill and revoking of access. However, you can play Spotify music on Echo without the Spotify app on the premise of installing ViWizard Spotify Music Converter. You can also visit your Profile to set up a voice ID and help Alexa recognize your voice more clearly when you use your chosen wake word. The Guest Connect feature must also be activated. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. Tap the name of the remembered connection and select the option for Forget Connection. Step 3. In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. I've been working for PCMag since early 2016 writing tutorials, how-to pieces, and other articles on consumer technology. - They purchased an Echo and changed their Spotify account to German, their Spotify on Echo worked fine. If you use one music service to the exclusion of others, visit Music & Podcasts in the Amazon Alexa settings. However, it doesn't always work as expected. Tap on About and you will find the Device software version. For some users, Alexa says its playing Spotify but no sound comes from it. As a host, you can block specific people from reconnecting to your Echo device, but you have to do this while theyre still connected. When I ask the problematic echo device to play some music on Spotify, it finds the correct artist/playlist I'm looking for, so it definetely has access to my account. Now when you delete your devices from the app, you can just ask Alexa to rediscover them by saying Alexa, discover my devices. This is a lot quicker than manually re-adding the device in the app. Having trouble with other Amazon products? The content remains unbiased and authentic. Echos can connect to the one-click purchase options on your Amazon account and order things with a voice command, a feature called voice purchasing. I have several other Echo devices (different models) but only seems to be occurring on the Echo. Sometimes, all it takes to reprimand these little hiccups is a couple of hard resets. Alternatively, open the Alexa app on your phone, you will find the now playing song at the bottom. If walls or appliances are in the way, it may need to be closer for a reliable signal. Dont worry, our guide is here to help with the best and newest Echos available, along with who theyre suited for. Next up, you will need to choose "Spotify" from the "music and podcast" section. Or you can directly use any media player to play Spotify and connect your device to the Amazon Echo using Bluetooth. But I performed logout/login in of alexa/spotify, clear cache for alexa/spotify, clean installed alexa/spotify, logout everywhere alexa/spotify, disabled the show local network devices only in spotify setting, gave all the permissions to alexa/spotify even though they didn't asked me, provided alexa access to read everything on phone screen in accessibility settings, disabled alexa integration in spotify desktop browser/disabled spotify integration in alexa app, ran lower version apk of alexa/spotify, disabled spotify skill in alexa app then reenabled, logged in to 2 separate alexa and 2 separate spotify accounts and mix and matched the 4. 3. Tap More, and then Settings. Or a second Spotify account? Its important to link your Spotify account properly to the Echo device using the Alexa app. First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. 2. We'll keep an eye out for your reply. Spotify also offers thousands of podcasts, including originals that you can't find anywhere else. Also, refrain from keeping similar names for playlists such as Super Nova 1, Super Nova 2, etc. and your phone having the Alexa and Spotify apps. If a smart device connection drops, check the device app and the device's Wi-Fi connection. Turn on or off the TV: "Alexa, turn on Fire TV" or, "Alexa, turn off Fire TV." Change the volume of . Here you will find your groups and Echo devices. Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. After derigstration, i added the devices and they were automatically detected by Spotify immediately. Tap on the speaker icon and increase the volume. If you have more than one Echo Dot in the house, or more than one family member uses the same Dot, you can also set up different voice-profiles for everyone, which your Dot can easily switch between. Select Spotify and tap Link account to Alexa to link Spotify to Alexa. All they needed to do was allow us to remove inactive devices in the interface. If the notifications are still bugging you at a lower volume, try changing the tone and see if that helps. Please see image attached. At this point I have no idea what to do anymore, any help would be appreciated. I even moved it to a different room to see if it was out of WiFi range but that didn't make a difference. So you need to add the correct Spotify account to the Alexa app. Select the name of the checked connection and then tap Disconnect. Start to download and convert Spotify playlist to DRM-free audio files by clicking on the Convert button after you have completed all the audio settings. Sometimes, though, you may experience an issue when making a call. I have the same issue. Same thing happened to me recently. 4. Your subscription has been confirmed. The Alexa app may fail to add them, or you may experience an unpleasant delay between the audio output of your various Alexa devices if you do manage to include them. The best Alexa skills to use on your Amazon Echo in 2023. Open your playlist and tap on the three-dot icon at the top. Then, tap on the Update button. How many times have you uttered a command and Alexa powered Echo didnt respond? You can also tell Alexa to play specific music. Instruct any guests who want to use your Echo to do the same. Then I made this original post. Forgetting the Echo device from the Spotify app has also proved beneficial for users. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. Download and open the Alexa app to set up your Alexa device. Get Guiding Tech articles delivered to your inbox. While troubleshooting for myself and as instructed by the amazon support I tried multiple times to hard-reset the echos, disconnect alexa in the spotify-apps (in the account management) , uninstall the Spotify skill, setup the echo dots again and reconnect spotify. On Echo Dot, kids can enjoy kid-friendly Audible books, interactive games, and educational Alexa skills. I usually workaround this by saying Alexa, Spotify connect but have to do this multiple times throughout the day. You should update the Spotify and Alexa apps from the respective stores on Android and iOS. First up, go into "Alexa settings" and then into "preferences". SPress Device Available on the bottom of the home screen. Asking us to factory reset is not a reasonable solution. In the Alexa app, return to the Guest Connect screen under Settings. Check Spotify application (computer), see that all the echo devices are gone. The feature works with the Echo, Echo Dot and Echo Show, and it lets you play music throughout the house. Click SIGN OUT EVERYWHERE. Open Spotify software on computer (I see my unavailable device is still listed). All Rights Reserved. The problem might stem from an Amazon outage or hardware failure. Open the Alexa app and tap the menu icon at the top left of the home screen. 7. Avoid adding punctuations, difficult titles, or acronyms in the name. I purchased an Amazon Echo Dot and played music on it with my Spotify account. The above article may contain affiliate links which help support Guiding Tech. So I followed these instructions to de-register the device from my Amazon account and effectively perform a factory reset. If Alexa multi-room audio doesn't work for you, there are some easy steps to take to get this feature back up and running. Anyone who uses Guest Connect to access an Echo will automatically be reconnected the next time theyre in the same location. Upon setting it up, Spotify worked perfectly in all of then. Amazon has officially rolled out Matter support to a wide variety of devices, including 17 Echo products, as well as smart plugs, light bulbs, and switches. That indicates that the mic has been turned off, and Alexa can't hear you. The Alexa app doesn't always follow suit, so make sure the app stays updated on the devices you keep it on. If that makes you uncomfortable, it's time to head into the Alexa app. However, I still saw my device (Kitchen Echo) on my Spotify Connect devices, despite the fact that I performed a factory reset. It also wont work with Alexa accessories such as smart plugs, nor is it compatible with a Fire TV or Fire tablet. Before you start, please make Spotify your default music streaming service and default podcast service so you don't have to say "on Spotify" every time you ask Alexa for your favorite audio content. In cases where your Echo Dot is struggling to even hear your commands, try placing it in a quieter part of the room, or a new space altogether. Step 3: Tap on Music followed by Spotify. Check Your "Default Music Service" Settings. Spotify, could you please bring back the option to remove an"Unavailable to control" device or contact us to resolve this issue? That brought it back! Another simple thing that we miss at times is the Echo volume. Here're the main features of ViWizard Spotify Music Converter. You ask Alexa, how big is the moon?Her response Im sorry, I didnt quite get that.Okay, no big deal. This means that you can listen to Spotify music through your Alexa devices if you have subscribed to Spotify. Also, I'm pretty positive this issue is on Spotify side, since every other Alexa function works fine, even Amazon music plays without any problem. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, 11 Best Ways to Fix Alexa Not Playing Music from Amazon Music. INCLUDES 1 YEAR OF AMAZON KIDS+ - A digital subscription designed for kids aged 3-12 to safely learn, grow, and explore. As of 2017, more than 20 million Alexa devices have been sold. Guest Connect works with any standard Echo device, including the regular Echo, Echo Dot, Echo Studio, and Echo Show. You'll see a handy volume slider for alarms, timers, and notifications at the top of the Sound menu . Sometimes it would work for a few minutes with all devices and groups available. All other devices stay unavailable. Please provide an actual solution to this. Later you can find all the downloaded Spotify music files in the local folder on your computer. Yes, my Spotify is running on 8.7.78.373 too. Step 5: Go back and tap on Enable to use for the Spotify skill. The Echo Dot is a fantastic way to stay connected with your schedule, favorite streaming platforms, news, weather, and smart home devices, but its not without its glitches. Playback can be started on an unavailable device using the Alexa app. Once in a while though, songs will freeze up mid-play or your Dot wont connect to these services when you tell it to. Dots will always perform most optimally away from things like noisy dishwashers, dryers, HVAC systems, and other media sounds. 8.7.54.403 is the sweet spot. To rename a playlist, open the Spotify app and tap on Your Library tab. Just to check, have you tried restarting your devices and your router to make sure everything is synced up? tl;dr You need to disconnect your Spotify account from an Alexa device before performing a factory reset. YouTube Music vs Apple Music vs Spotify: Which Is the Best Music Streaming Service. Would be great, if you could have a look at this issue, Spotify. iPhone v. Android: Which Is Best For You? Check whats the latest version of software that should be installed for the Echo device from the Amazon website. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. If you're a host and want to disable the feature so no one can use your Echo device, return to More > Settings > Account Settings > Guest Connect in the Alexa app. In the Alexa app, you can search for music and connect . How to Choose Spotify as Default Music Service on Amazon Echo. 2 - Open the menu, go to Settings, then Music In the beginning, these might work fine for three or four devices or a bunch of older equipment. Another person with the same issue here! In the Alexa app, tap More > Settings > Notifications > Guest Connect and toggle it on so it says Enabled. For your consideration, weve rounded up some of the most common Echo Dot issues users face and what you can do to fix your troublesome Dot if it decides to act up. Again, these issues might be temporary. We suggest visiting it regularly. Or listening to our specially curated playlists for every genre, mood or activity! Step 3. Keep an eye on your inbox! Same issue on Android 13, Spotify app version 8.7.78.373. Echo devices were the primary target of the rollout. Then plug it back after 10-15 seconds. Often during initial setups, Internet service providers (ISPs) will provide their own all-in-one modem/router combos. These days, most router-brands offer dual-band options, letting you assign your Echo Dot to either a 2.4GHz band (better over long distances) or a 5GHZ option (a stronger connection for devices closer to the router). speakers, games consoles, and TVs), so for those go to your apps page and choose REMOVE ACCESS. Note: You still need to say "on Spotify" at the end of commands to play podcasts. That's why I don't know the last working version. After trying it out, I decided to return the device. In other cases, the issue is caused by the inclusion of Bluetooth speakers. Unlock iPhone, open Spotify, play a song, tap "more devices", tap iPad, iPad starts playing the song. Remember to update your Amazon Echo device if your Wi-Fi password changes. Before setting up Spotify on Echo, make sure that your device is compatible with Spotify. Scroll down and select Connect to a device. Tap the Join button to access the Echo. Bluetooth and notifications must both be enabled on the Echo device. You will need to speak each of the four phrases that Alexa displays on the screen. 4 - Link your Spotify account to your Alexa account Ask the echo "Alexa, Spotify Connect" and make sure local devices only is not set in the Spotify app settings since Alexa isn't local even though your echos are.