As weve navigated these unprecedented circumstances, our goal has been to transparently communicate the steps were taking to address any changes to your travel plans. Paid by CC. Paid balance 2/2020 by CC. At the moment, were hard at work contacting all impacted travelers and rescheduling their journeys. If you need to flag this entry as abusive. I want emails from Fodor's Travel with travel information and promotions. Also, weve just extended our Book with Confidence policy to cover all journeys reserved through February 24, 2021. at Not only has Lewis raised more than $7 million to benefit the West End House, he now also hosts inner city kids on Vantage Deluxe World Travel trips through the programs created by Patricia. addresses are Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle. Vantage would provide the airfare for all recipients, and would turn their empty cabins into a luxury retreat for deserving families. Fortunately, this temporary ban has no immediate impact on Vantage journeys,which are currently suspended through August 14. Why are travel refunds taking so long now? I would be interested. Our cruises are sailing, and were ready to welcome you aboard.Click here for a complete update. Further highlights extend to a low passenger-to-crew ratio, an observation deck, a hot-rock cooking restaurant, an infinity swimming pool and two hot tubs, along with spa facilities, a fitness center and adventure amenities such as wildlife viewing, kayaking and paddleboarding (depending on the itinerary). Patricia says that having a great vantage point is all about perspective. They are Brothers. How long should it suffer? Follow her on Twitter @danagerber6. Now, I learned not to trust anybody. Now their website is inaccessible. I apologize for the inconvenience. Entrepreneur, Attorney, Author, Blogger, and Mom. Patricia soon learned that she was giving families who had faced similar tragedies the opportunity to rest, bond, and build lifelong relationships with one another through one-of-a-kind travel experiences. Cultivate Caring: Patricia has traveled much of the world and that experience has also allowed her to see an opportunity to make cultural connections for Vantage passengers while simultaneously making important financial impact on small villages along their riverboat tours. Prior to that, Henry Lewis was the President of the company, which was founded in 2006. The West End House is a recreational facility for inner city kids, helping more than 2000 youth each year. Henry II (French: Henri II; 31 March 1519 - 10 July 1559) was a monarch of the House of Valois who ruled as King of France from 31 March 1547 until his death in 1559. Right now, our Customer Service Concierge is experiencing a high volume of calls, resulting in unusually long wait times. at Southwest just got a one-two punch for its holiday misdeeds. You can alwaysemail us atcustomercare@vantagetravel.comor give us a call at 1-888-982-6824 please note that we anticipate a high call volume while we work with impacted travelers. D&B Business Directory HOME / BUSINESS . We look forward to seeing you soon. Vantagetravel.com is a privately held company. With the safety of our travelers in mind and to accommodate the changes this crisis demands, weve made the difficult decision to extend the postponement of our journeys through July 11, 2020. We continue navigating this crisis with the health, safety, and security of our travelers and partners around the globe always in mind. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. KoiReader - Unlock Smart Operations, CMO, Co-founder @ Cimitra Software Public speaker. Can I get a refund for my Marriott Vacation Club Points? In the case of this weeks cancellation of a 10-day European spring tulips cruise, which begins and ends in Amsterdam, the company blamed a possible ransomware attack. Two other tulips cruises have been abruptly scrapped in the last month: A customer on one said Vantage told her the ship was in drydock for repairs and wouldnt be ready in time for the trip, and a ticketholder on the other said she was told the boat had some damage issues on the river. Another cruise, this one along the Nile River in Egypt, was cancelled because people on the ground were seeing signs of unrest, a customer said. Khaitan & Co, IT Consultant / Power Systems servers with IBM i (AS400) Specialist, Ingeniero Informtica Founded by Henry R Lewis in 1983, Vantage Deluxe World Travel has been serving travelers and travel agents for decades with unforgettable experiences at an exceptional value. at Vantage Deluxe World Travel 1.5 68 reviews #178 of 254 Tours & Activities in Boston Multi-day Tours Walking Tours Private Tours Rail Tours Bus Tours Open now 9:00 AM - 6:00 PM Write a review See all photos About Vantage began in 1983 offering tours to Australia and New Zealand. Their tours aim to offer group adventures designed to bring their clients one of a kind cultural experiences. If you havent heard from us yet, you will shortly. Henry Lewis said his attorney tried to resolve the matter before filing suit, but that this brother ignored repeated attempts to settle the dispute. 30 were administatively closed. Vantagetravel.com is a Leisure, Travel & Tourism company and has headquarters in Boston, Ma. View Henry Lewis' profile on LinkedIn, the world's largest professional community. 90 Canal StreetBoston, MA 02114-2031https://www.vantagetravel.com/, Main: (617) 878-6000Customer Service: (888) 982-6824, Primary ContactPalmira Delgado Manager of Customer Service & Quality Control 90 Canal StreetBoston, MA 02114-2031[emailprotected], Secondary ContactDavid Rosen Vice President of Sales & Concierge Services90 Canal StreetBoston, MA 02114-2031[emailprotected], Chief ExecutiveHenry LewisCEO90 Canal StreetBoston, MA 02114-2031[emailprotected], This contact was published on December 6, 2015. Under the guidance of the World Health Organization and in partnership with the European Centre for Disease Prevention and Control, River Advice the leading independent global manager of ships on inland waterways as well as local governments, weve implemented Ship to Shore: The Vantage Safe Travels Initiative. Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle Travel, defaulted on a $10 million loan. I recently sat down with Patricia Lewis to learn about the Vantage Foundation and its Vantage Heroes and Vantage Cares programs where she has fashioned her love for travel into a legacy of healing strangers, honoring selfless people, and changing the world. Part of HuffPost News. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. Henry Lewis was formerly the CEO of leisure, travel and tourism company, Vantage Deluxe World Travel. Besides the jilted customers who have spoken out recently about the canceled trips, the companys digital footprint is littered with grievances stretching back years. Vantage Travel Service, Inc. (also known as Vantage Deluxe World Travel)is a direct mail marketer of deluxe group travel services. at at Seeking travel companion for Romanian trip. The impact to our 2021 travelers is small if you are one of these travelers, we are currently in the process of reaching out to you. Most of the kids had never experienced travel nor ever even had stepped foot on a plane. It was supposed to be a short-term business transaction, but he hasnt paid me back, Henry Lewis said as the suit was filed last week. Anyone want to. I think there may be a better value (if higher initial price)GCT spends lots on 'glitzy' brochures, we get several a week, and I am sure they are not free. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107428238', '');}, 'log_autolink_impression');Vantage Deluxe World Travel for July 2020. well as phone numbers accurately with OAT I believe is for active older adults and is part of GC..I might be wrong.. GC has an excellent reputation. She says that her husband, Henry Lewis, runs the day to day business of Vantage Deluxe World Travel, and is no stranger to giving back, and if anything, its because of him that these programs continue to snowball into a big part of their business. Click the link above to find out more. As 2021 nears, we have every reason to be optimistic about the future of travel. And, she says, when your vantage is really amazing, do what you can to share it with someone else, because you never really know how lending your perspective to someone else can really change their world forever. Since mine was earlier I suddenly qualify. Address 90 Canal Street Boston, MA 02114-2031 https://www.vantagetravel.com/ Phone Contacts Main: (617) 878-6000 Customer Service: (888) 982-6824 Email Contacts customercare@vantagetravel.com The company advertises an all-inclusive experience, Most of the ships are relatively small: The $70 million Ocean Explorer, which, Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a, In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. In our 36 years as a deluxe travel company, weve planned every journey around memorable destinations and experiences with your health, safety, and security as a priority. A business newsletter from Globe Columnist Larry Edelman covering the trends shaping business and the economy in Boston and beyond. The 162-guest ship will traverse the world, from Europe and North America to Central and South America, along with Antarctica. How to win your consumer dispute using the Elliott Method. Youll also connect with other readers who want to make the world a better place. Vantage is a Deluxe expedition cruise, small ship ocean cruise, river cruise, and land adventure travel company serving travelers and travel agents since its founding by Henry R. Lewis in. Henry Lewis works in the Leisure, Travel & Tourism industry. at It is recommended that you check the online "Before You Go" section of your trip for additional information, Next year, we look forward to the debut of our new 5-star, Travelers or crew who have visited or transited via South Korea, Iran, China (including Hong Kong, Macau), and Italy within 14 days of their journey unfortunately will not be allowed to travel with Vantage, During your journey, any travelers or crew members who appear symptomatic with a communicable disease will be subject to medical evaluations including, but not limited to, temperature checks as deemed necessary, Any traveler or crew member showing symptoms of any respiratory illness while on board will be subject to screening for Coronavirus and may be subject to potential quarantine and trip cancellation, Stories, tips, trends, and more about the places you love. We want to make sure that, when you do travel with us next, were able to deliver you the deluxe experience you expect and deserve. According to Vantage Deluxe World Travel's Facebook page the business is currently experiencing a network distruption that has limited its abilities to access its network and impact their ability to perform certain operational tasks. at In short, we may have paused traveling in 2020 but we simultaneously set to work preparing for its resumption making sure that the world reopens, our journeys will continue to exceed your expectations. Its fleet of about 20 ships a combination of owned and leased vessels sail to all seven continents. Henry R Lewis. Vantage cancelled me. Saint-Denis, city, a northern suburb of Paris, Seine-Saint-Denis dpartement, le-de-France rgion, north-central France. Global Business Roundtable (GBR), Principal Associate at Khaitan & Co As countries grapple with COVID-19, uncertainty has become the universal new norm. Anyone have experiences with Vantage, good or bad? The Web Site is down.We would appreciate any guidance or assistance you can give us.Thank you. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. IMPORTANT NOTICE: Were taking steps to respond to a ransomware attack. Carrier Business Group Thats why weve made another difficult decision to postpone our journeys through March 28th, 2021. I have emailed all the same people and filed the same complaints as you. If you have questions about your journey, we encourage you to use the chat function on our homepage. It was a moment five years in the making for Lewis, the wife of Vantage Deluxe World Travel founder and chairman Henry Lewis, and Dirkman, vice president of worldwide operations for the. Gemini Research was founded in 2006 and was the first company in the world to invest in a biomedical company. But its complicated. Lets work together to create a safer travel experience for everyone. !--all 150 pages of it. Read More Business Details and See Alerts, International Association of Better Business Bureaus. I charge more, but put people in better hotels at better locations., Brothers reach settlement in $10M travel agency, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Reddit (Opens in new window), Brothers reach settlement in $10M travel agency loan flap, New pediatric guidelines aim to treat obesity without stigma. He has developed and delivered training courses on a variety of business topics, including: travel planning, tourism marketing, hotel and lodging management, and e-commerce development. The Vantage riverboat stops along the route to let their travelers out to meet the weavers, traverse the villages, and immerse themselves in the art and history of the area. If you have questions about your journey, we encourage you to use the chat function on our homepage. The number of complaints filed against the company from Massachusetts residents? I assist company get their valuable information. Patricia says that her original idea with the program was that occasionally there were empty cabins on some of their cruises, and rather than let them go to waste, there was an opportunity to give the cabins to people who could desperately use a world class vacation. We "return to sender" piles of it, almost every day, have called and written to be excused from their list, but to no avail. Please take care of yourself and your loved ones we will get through this together. We are in the same boat for 22,000. I filed a claim with Allianz who agreed to pay on the claim and forwarded the money to Vantage Travel for payment (don't ask me why they they did not pay it to me directly). In May 2019, my mother and I booked a deluxe Alaskan vacation with Vantage Deluxe World Travel for July 2020. Thank you for entrusting Vantage with your travel dreams. This is fact. Inclusion advocate. While we work to restore our call center, we are actively monitoring messages to our temporary email vantagetravel.customercare@gmail.com,Facebook Messenger and Instagram Direct Message and replying by message or telephone as quickly as possible. Henry Lewis. It was founded in 1983. (got a massive brochure today detailing all their ships and offerings for the next year! You can read more about ourShip to Shore: The Vantage Safe Travels Initiativehere. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or, when available, contact us via the chat function on our homepage. Would you please tell your enemies to buy and pay for their future trips with Vantage, so that Vantage will get enough money to refund us for ours. Perhaps youve already even heard from us. Vantagetravel.com specialises in leisure, travel & tourism. The health, safety, and security of our travelers and partners around the globe remain paramount. Floating Therapy: Under the Vantage Heroes program, Vantage Deluxe World Travel sets aside rooms each year which they use to honor groups of people who have been through a tragedy so that they can have time away with one another, to laugh, share stories, and relax. Mike: The problems this company have had are not heresay, they are fact: Please note the direct quote from the BBB I have copied below, and much else, should you care to have a real look/see. Biggin & Scott Corporate, Excellence Senior Manager at Dubai Chamber of Commerce & Industry She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. and h****[emailprotected]. You made the following quote yet you CLAIM to have used GCT 5 times. Todays Vantage song and dance. We are a data-driven marketing company specializing in travel that uses analytics and customer feedback to drive our initiatives. In true French style, Paris combines the classic and the modern. The owner is belligerent and regularly yells and is rude and dismissive to employees, wrote one user in 2018. at Wake up to the day's most important news. Bulk of payment in February 2020 for Iceland trip. We appreciate your ongoing understanding in this challenging time. Waited too long to get a passport? Now, who do you think pays for all this unwanted waste paper--you do! Verisys Corporation, Branch Manager at Global Transport, Inc At Vantage, our goal is to provide the ultimate in small-ship luxury experience, said Henry R. Lewis, founder and owner of Vantage, in a press release. But the worlds recovery from COVID-19 will still take time, and the ability to travel freely across borders is months away. Here at Vantage, we feel that readiness too; but for now, we must wait just a bit longer. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. Senior Technical Recruiter Henry Lewis's Professional Skills Radar We paid Vantage over $28,000 in full, over a year ago, for the trip . I have been on several tours that my wife and I thought were terrific, yet people comlained about things. more. More than 700, mostly for trips, We encourage Massachusetts residents having trouble seeking refunds from Vantage to, Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a, The page, which points to a data security incident as the, cancellation of a 10-day European spring tulips cruise, archived version of the companys website, high-profile case involved Lewis and his brother, Alan Lewis, Vantage has racked up more than 50 one-star reviews, according to the anonymous employee review website GlassDoor. On TripAdvisor, a website where people can leave reviews of companies. Universidad Internacional SEK - Company, Member National Executive Committee at FICCI, Founder & President of Leaders Excellence at Harvard Square Vantagetravel.com has 265 employees. Ocean Explorer will offer a completely unique experience for travelers who want to immerse themselves in the culture of faraway lands and truly experience a once-in-a-lifetime adventure, while enjoying the incredible service and amenities of an intimate small-ship environment.. Henry Lewis's personal email Do I have to pay this service bill? Henry Lewis is currently the CEO of Vantage Deluxe World Travel. #ada-button-frame { Plus, we have insightful letters, insider tips, and more. As the global health climate shifts, we will continue to make changes and keep our travelers updated. I said impossible, let me talk to supervisor. Get the latest business insights from Dun & Bradstreet. What is Henry Lewis's role at Vantage Deluxe World Travel? at Anyone get a refund from Vantage Travel for cancelled trip? Airbnb banned me because I used to live in Russia. We go where other ships simply can't go and bring you to the back door of some of the world's most desired destinations, including cities, natural parks, glaciers, jungles . Dates: 5/13/2023 - 5/31/2023. at Since so many folks seem to know so much about GCT, and OAT (never mind that they haven't been) can someone tell me frankly how to get OFF their mailing list. How do you get off????? Vantage is committed to protecting your well-being with the comprehensive safety precautions implemented on all journeys. Were always here to help. Thank you again for your ongoing loyalty to Vantage. Patricia says that this is a win-win dynamic for both the travelers and the citizens of the cities and countries they visit. The following is from the BBB site. Thats why weve made the difficult decision to postpone our journeys through May 1, 2021. However, lots of folks have been satisfied when there are no problems. Dana Gerber can be reached at dana.gerber@globe.com. Subsequent emails have gone unanswered. You can always email us at customercare@vantagetravel.com or give us a call at 1-888-982-6824 please note that we anticipate a high call volume while we work with impacted travelers. Whats the Booking.com refund process? We are currently notifying impacted travelers. Sean P. Murphy of the Globe staff contributed to this report. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. and discover candidates outside of LinkedIn, Trusted by 400K users from 76% of Fortune 500 companies, Find anyone, anywherewith ContactOut today. What should I do? We will update this site daily with additional information on future trips, the page says. The owners are brothersas stated on an international travel board. You may be interested to know that there is lots of negative stuff about GCT on this board and other boards, (frommers.com, cruisecritic, consumeraffairs.com, etc), and they have been evicted from BBB for poor performance. Here's what can you do to speed things up, The memberships are costly and have no value. I can unsubscribe any time using the unsubscribe link at the end of all emails. Hank Lewis, Vantage Travel Service Inc: Profile and Biography - Bloomberg Markets Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and. Vantagetravel.com has 265 employees. It would be better to send it to folks who may be considering a trip with them? The travelers are submerged into a new and different culture, creating a once in a lifetime experience, while the citizens enjoy sharing their stories and selling their products to the travelers. Suggestions for finding a *safe* Travel Buddy. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. I just wanted to know if related. This is the version of our website addressed to speakers of English in the United States. I had a lot of faith in his word, Henry said in a 2009 interview with the Globe. Vantage Travel Service Location 90 Canal St Ste 100, Boston, Massachusetts, 02114, United States Description Read More Industry No refunds after May 7 cancel date. Many former workers also condemn the company, On Tuesday, the state Attorney Generals office released updated data about Vantage. I am seriously thinking of filing a class action lawsuit against this company.
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